FAQs

Ordering & Installation Enquiries:

1. What is the lead time for an order?

• On our Order Now page, we have all the current lead times listed. For more information on lead times and Canada-wide shipping timelines, please contact us at [email protected].

2. Should I go with an electric or wood-fired sauna?

• The choice between electric and wood-fired saunas depends on your preference and needs. Both options have their advantages and disadvantages, and we can help you decide which one is best for you.

3. What surface can I install a sauna on?

• Barrel saunas have the advantage of not needing a concrete foundation. This allows for installation on a variety of surfaces such as crushed stone, river rock, gravel, wood decking, flagstones, or even grass. However, when installing on grass or organic surfaces, it is recommended to place pavers or flagstones under the corners of the sauna feet to prevent it from settling into the ground over time. Casa De Sauna barrel saunas comes with two to three cedar cradles/feet that are 4ft,5ft and 6 feet wide and made of Canadian Cedar wood for stable installation.

4. What size sauna should I get?

• The size of the sauna you need depends on the number of people who will be using it at once and the space you have available. Our saunas come in various sizes, and we can help you choose the right one for your needs.

5. Why the barrel shape?

• The barrel shape of our saunas is not only visually appealing but also offers better heat circulation and more efficient heating.

6. Does Casa de Sauna only make barrel saunas?

• No, we offer a variety of sauna designs, including traditional Finnish-style saunas and custom-built saunas.

7. How hot do the saunas get?

• Our saunas can reach temperatures between 70°C to 100°C, depending on the model and type of heater used.

8. What is required for the electric heater connection?

• Our electric heaters require a 40 amp/240V connection and a dedicated circuit breaker. We recommend consulting a licensed electrician for installation.

9. What type of heaters do the saunas come with?

• Our saunas come with either an electric Harvia or external feed wood-fired heater, depending on your preference.

10. What are the saunas made out of?

• Our saunas are made out of high-quality select Western Red Cedar and Eastern White Cedar, which is known for its durability and resistance to decay and insects.

11. Where are Casa de Sauna built?

• All our saunas are built in Canada by skilled craftsmen using the best materials available.

12. Do the saunas work well in cold climates?

• Yes, our saunas are designed to perform well in cold climates and can be used year-round.

13. Is there a warranty?

• Yes, we offer a 5-year manufacturer's warranty on all our saunas.

14. Do I need a permit for a sauna?

• Building permits for saunas vary by location and local regulations. We recommend checking with your local government or building authority for specific requirements.

15. How easy is the assembly process?

• Our saunas come with easy-to-follow instructions and can be assembled in a few hours with basic tools.

16. Does Casa de Sauna make infrared saunas?

• No, we specialize in traditional Finnish-style saunas.

Operation and Maintenance Enquiries:

17. Can I pour water on the heater?

• Yes, you can pour water on the heater in our saunas to create steam and increase humidity levels.

18. How long does the sauna take to warm up?

• The warm-up time for our saunas depends on the model and type of heater used. Generally, our saunas can be heated up within 30-45 minutes.

19. Do I need to stain or seal my sauna?

• Our saunas come with a natural finish, but we recommend sealing the cedar to protect it from the elements and extend its lifespan.

20. Do barrel saunas leak?

• No, our barrel saunas are designed not to, however its normal when it occurs in first 12 months of its curing, settling in, you may need to tighten the bands to keep it tight.